cadrage
Make today’s choices the foundation of tomorrow’s performance
From the very first steps, you benefit from structured support to build a platform aligned with your business priorities.
This approach helps secure key decisions, anticipate changes, and align your tools with your growth ambitions.
strengthen your project’s reliabilityAnalyze your environment to ensure seamless continuity
Before any implementation, we review your technological and functional ecosystem to ensure full compatibility with your existing setup.
This first step enables us to identify the tools in place (ERP, CRM, OMS, PIM, etc.), map data flows, and pinpoint sensitive integration touchpoints.
Objective: Integrate Solusquare smoothly, without disrupting your business processes.
This first step enables us to identify the tools in place (ERP, CRM, OMS, PIM, etc.), map data flows, and pinpoint sensitive integration touchpoints.
Objective: Integrate Solusquare smoothly, without disrupting your business processes.
Content and data audit
Sorting the data to be migrated, structuring product catalogs, validating business rules.
Mapping of flows and integrations
Analysis of current exchanges to anticipate the synchronizations required with your information system (ERP, PIM, CRM, OMS, WMS, marketplaces…).
Identification of constraints and opportunities
Taking into account internal, regulatory and industry constraints, as well as support needs and scaling up.
WORKSHOPS
Co-build, with your teams, a solution that reflects your identity
Scoping is not limited to an audit: it is based on collaborative workshops designed to move your project forward in a concrete and operational way. These sessions make it possible to align teams, clarify priorities and identify the most relevant optimization levers.
Each workshop is tailored to your organization. We analyze your processes in depth, even those outside the platform’s direct scope, in order to lay the foundations for a project aligned with your business realities.
By way of example, here are a few topics frequently covered:
Each workshop is tailored to your organization. We analyze your processes in depth, even those outside the platform’s direct scope, in order to lay the foundations for a project aligned with your business realities.
By way of example, here are a few topics frequently covered:
Sales
Analysis of order journeys, sales channels (web, store, marketplace, back office) and inventory management. Integration of complex cases (pre-orders, subscriptions, multi-cart...) to strengthen omnichannel capabilities and operational performance.
Customer service
Review of the tools used and customer interactions. Optimization of order tracking, payments, returns and support requests across all channels (phone, chat, point of sale, web).
Marketing
Analysis of acquisition strategies (SEO, campaigns, marketplaces), the purchase journey and merchandising (cross-selling, product display). Customer activation via coupons, automations and behavioral segmentation.
Customer data (CDP)
Unification, structuring and use of data from all your sources. Objective: personalize the customer experience and strengthen engagement.
Product data (PIM)
Full structuring of catalogs: hierarchies, attributes, pricing, promotions, media... Multilingual, multi-currency and multi-country management for consistent distribution.
Logistics
Mapping of flows according to your organization (centralized or decentralized inventory), optimization of transportation and inventories. Integration of omnichannel scenarios: store inventory, ship-from-store, real-time tracking.
Prioritize your needs for effective implementation
Once your needs have been defined and validated, we work together to define a functional backlog: an operational document that turns your expectations into clear actions, ranked by business priority and technical complexity.
This step enables you to approach the delivery phase with method, visibility, and consistency:
This step enables you to approach the delivery phase with method, visibility, and consistency:
- Validation of key features and specific developments
- Iteration planning and definition of project milestones
- Anticipation of data migrations and fallback scenarios, for a transition with no downtime or loss of information
DELIVERABLE
A reference document to frame, align and drive implementation
All decisions made during the framing phase are formalized in a structured deliverable, shared with all stakeholders.
This document summarizes your needs, business rules and validated trade-offs. It serves as a common foundation to ensure project consistency, regardless of the platform selected.
Used as a steering tool, it promotes clear communication, lasting alignment between teams, and a start to implementation on concrete, shared foundations.
This document summarizes your needs, business rules and validated trade-offs. It serves as a common foundation to ensure project consistency, regardless of the platform selected.
Used as a steering tool, it promotes clear communication, lasting alignment between teams, and a start to implementation on concrete, shared foundations.
Optimize your existing tools
Take stock of their actual usage to get maximum value from them
Scoping is also an opportunity to assess the actual usage of your business tools (ERP, CRM, PIM, etc.), identify friction points, and optimize your processes.
By centralizing your data in a smooth, interconnected environment, you improve its reliability, availability, and security.
Result: no more duplicates or scattered information. A validated order is automatically integrated into the ERP, updates inventory in real time, enriches the CRM, and feeds invoicing without errors.
Each department thus has a unified and up-to-date view, enabling faster, better-informed decisions.
By centralizing your data in a smooth, interconnected environment, you improve its reliability, availability, and security.
Result: no more duplicates or scattered information. A validated order is automatically integrated into the ERP, updates inventory in real time, enriches the CRM, and feeds invoicing without errors.
Each department thus has a unified and up-to-date view, enabling faster, better-informed decisions.
