E-commerce ERP
The functional foundation that goes beyond e-commerce
Products, orders, customers, logistics, finance, marketing: a unified, modular platform that structures your operations—without stacking layers.
Absorb operational complexity without fragmenting it: choose a platform that doesn’t just add building blocks, but structures a coherent foundation capable of covering both ERP requirements and the specificities of digital commerce. You retain full control over your business rules, flows, and data, while gaining the ability to scale without multiplying tools, dependencies, or technical compromises.
Explore the e-commerce ERP foundationWhen complexity increases, structure makes the difference
As your business grows, tools designed to get started begin to show their limits. The multiplication of channels, business rules, and operational constraints turns a stack of tools into a source of fragility.
A stronger application foundation is not measured by the number of features, but by its ability to absorb complexity without losing consistency, clarity, and control.
A stronger application foundation is not measured by the number of features, but by its ability to absorb complexity without losing consistency, clarity, and control.
You are not managing a collection of tools
You are steering a coherent system
- Critical functions share the same data, the same rules, and the same statuses.
- Changes do not create functional or technical breaks.
- Business trade-offs are applied consistently, regardless of the channel.
You are not adapting to a limited framework
The framework adapts to your operational reality
- Purchasing, inventory, returns, supplier, or accounting processes are not outsourced.
- Business-specific requirements are handled as rules, not as exceptions.
- Digital commerce fits into an existing operational continuity.
Control as a design principle
Your ecosystem remains manageable, clear, and sustainable
- Business rules remain centralized and understandable.
- Integrations do not become points of fragility.
- Growth does not rely on the constant addition of external building blocks.
This positioning is based less on a technological promise than on a design choice: prioritizing structure, consistency, and control, rather than juxtaposition and the short term.
Discover the functional coverage
Explore by challenge, by building block, or by business area. Identify in just a few minutes what is native, what is governed, and what helps you avoid stacking tools.
Concrete capabilities, not promises: You rely on an extensive functional foundation, organized around business application building blocks, covering both digital commerce, operational execution, and flow governance.
This coverage is based on more than 1,700 native features, designed to work together, share the same rules, the same data, and the same statuses, without depending on a stack of applications or technical overlays.
Explore your challengesThis coverage is based on more than 1,700 native features, designed to work together, share the same rules, the same data, and the same statuses, without depending on a stack of applications or technical overlays.
- Advanced PIM – Product data, enrichment, governance
- Catalogs & contexts – Multi-catalogs, variants, markets
- Integrated OMS – Omnichannel order orchestration
- Status management – Flows, exceptions, order continuity
- Inventory & availability – Unified view, customer promise
- Stock movements – Adjustments, inventories, traceability
- Returns & exchanges – End-to-end processes, business rules
- Customer service & exceptions – Complex cases, industrialized processing
- Advanced promotions – Combined rules, priorities, compatibilities
- Industrial couponing – Mass generation, control, audit
- Pricing & terms – Prices by channel, customer, context
- Customers & accounts – B2C, B2B, segmentation, rules
- Purchase orders – Purchasing cycle, tracking, reconciliations
- Suppliers – Accounts, contracts, terms, history
- Delivery notes – Suppliers and customers
- Documents & records – Invoices, delivery notes, credit notes, traceability
- Third-party accounts – Operational tracking, compliance
- International – Multi-country, currencies, taxes, languages
- Taxation & local rules – Integrated into flows
- Front office – Web, mobile, B2B experiences
- External channels – Marketplaces, points of sale
- Connected Office – ERP, CRM, business IS interoperability
- Synchronization – Real-time and batch, governed
- Administration – Rights, roles, approvals
- Audit & governance – Traceability, control, sustainability
Accelerate growth
Scale your business without losing consistency
Expand your business across multiple markets without creating duplicates or breaks: you manage
multi-site, multi-language and multi-currency from a shared logic. You maintain a
global view while respecting local specifics, thanks to catalog governance and
consistent rules. Result: faster, clearer, and sustainable growth, without piling up tools.
multi-site, multi-language and multi-currency from a shared logic. You maintain a
global view while respecting local specifics, thanks to catalog governance and
consistent rules. Result: faster, clearer, and sustainable growth, without piling up tools.
Steering
Unified steering
- Products / governed catalogs
- Sites / countries / currencies / languages
- Prices / taxes / rules by market
- Rules / rights / approvals
- IS flows / synchronized master data
Native
Built-in capabilities
- Multi-site managed in a single interface
- Multi-language and structured content
- Multi-currency and conversion rules
- Catalog management by context
- Governance: roles, approvals, audit
- Consistency of rules across all channels
- Controlled publishing and synchronization
Depth
Real-world use cases, no compromises
- Multi-country rollout without duplication
- Local rules without breaking governance
- Unified catalog, market-specific variants
Make execution reliable
Orchestrate the order-inventory-customer flow
Secure execution as volumes grow: an integrated OMS orchestrates orders and their statuses, manages exceptions, and ensures continuity across channels. Availability and omnichannel inventory become a reliable reference, usable by both business teams and IT. You also industrialize returns and service, with clear end-to-end management.
Steering
A continuous flow
- Orders / statuses / exceptions
- Inventory / availability / promises
- Delivery / returns / customer service
- Rules / rights / operational workflows
- IT flows between channels and master data repositories
Native
Built-in capabilities
- Integrated OMS to orchestrate flows
- Consistent statuses across all channels
- Exception management without workarounds
- Omnichannel inventory and reliable availability
- Customer promise aligned with reality
- Unified returns, exchanges, refunds
- End-to-end operational traceability
Depth
Real-world use cases, without disruption
- Automated multi-origin orchestration
- Managed statuses, industrialized exceptions
- Reliable inventory promise, even in omnichannel
Drive sales performance
Industrialize promotions & terms
Activate your growth levers without weakening operations: your advanced promotions and your combined rules remain consistent and under control, even as they become more complex. You roll out industrial couponing (creation, distribution, control) without relying on manual processing, and you target precisely thanks to segmentation. All with true governance: clarity, control, and traceability of commercial terms.
Manage
Controlled rules
- Orders / statuses / exceptions
- Inventory / availability / promises
- Delivery / returns / customer service
- Rules / rights / operational workflows
- IS flows between channels and master data
Native
Built-in capabilities
- Advanced promotions and combined rules
- Native, governed industrial couponing
- Controlled compatibilities and priorities
- Segmentation by customer, channel, context
- Quality controls and validation rules
- Structured exports, without manual processing
- Audit and traceability of marketing actions
Depth
Real-world, governed use cases
- Mass generation with quality control
- Full traceability of uses and rules
- Complex promos without stacking tools
Take back control of your retail IS
Integrate without rebuilding
Connect your ecosystem without creating debt: the platform connects to your ERP, your CRM and your business IS with controlled flows, in real-time synchronization or batch depending on criticality. You retain traceability and auditability of exchanges, while limiting technical layers and dependencies. Result: simpler integration, a more robust system, and smoother evolution.
Manage
A manageable IS
- ERP / CRM / Business IS flows
- Shared data / statuses / reference data
- Synchronization in real time or batch
- Rules / rights / exchange governance
- Traceability and audit of critical flows
Native
Built-in capabilities
- Connection to ERP, CRM, Business IS
- Synchronization in real time or batch
- Flow orchestration without an extra layer
- Traceability: logs, statuses, history
- Governance: roles, rights, approvals
- Error management and controlled retries
- Flow scalability without rebuilding
Depth
Real-world use cases, no dependency
- Critical flows traced, auditable, stable
- IS changes without breaking what already exists
- Clean orchestration, without stacking layers
A single platform, three usage plans.
Each use case relies on the same foundation, the same rules, and the same data.
Back office
Structure and govern
You centralize business rules, reference data and governance mechanisms in a single environment. Decisions, approvals and controls are applied consistently across all your flows, without depending on channels or use cases.
Front office
Deploy seamlessly
Experiences, performance and personalization rely on a common foundation, with no duplication of rules or data. You evolve journeys and channels without weakening execution or losing operational control.
Connected office
Orchestrate the ecosystem
Your ERP, CRM and business information systems are connected through a controlled orchestration approach. Flows are synchronized, tracked and governed, with no extra layer or unnecessary technical dependency.
A single business logic, regardless of the exposed surface area.
Designed for decision-makers, adopted by teams.
A single foundation, clear benefits for each key role in the organization.
Control and sustainability
You secure your strategic choices with a foundation capable of absorbing growth without structural overhaul or excessive dependence on third-party solutions.
Acceleration without debt
You roll out new use cases and channels faster, without building up functional or technical debt that would slow down mid-term evolution.
Clean interoperability
You integrate commerce into the existing IS with controlled, readable, and governed flows, without multiplying technical layers or points of fragility.
Tailored tools
You have tools designed for your real-world uses, supporting existing processes instead of constraining them or working around them.
